privacy policy

Privacy Policy

Last Updated: 7TH DECEMBER 2024

At Siddufly, we are committed to protecting your privacy and safeguarding any personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [Insert Website URL] (the “Site”) or use our services. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to process your orders, improve our services, and communicate with you. Below is a breakdown of the types of data we collect:

a) Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (e.g., credit card or payment processor information)

b) Non-Personal Information

When you interact with our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system, device type)
  • Browsing behavior (e.g., pages viewed, time spent on the Site, referring URLs)

c) User-Generated Content

If you leave reviews, upload custom designs for printing, or communicate with us through feedback forms or social media, we may collect this information.

d) Cookies and Similar Technologies

We use cookies, pixel tags, and other tracking technologies to enhance your browsing experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use your information for the following purposes:

a) Order Processing

  • To process and fulfill your orders, including shipping and payment.
  • To communicate with you about your order status, including confirmations and delivery updates.

b) Customer Support

  • To respond to inquiries, complaints, or feedback.
  • To provide technical support or assistance.

c) Marketing and Communication

  • To send promotional emails, special offers, or newsletters if you opt in.
  • To conduct surveys or request reviews.

d) Site Improvement

  • To monitor and analyze usage trends to improve the functionality and user experience of our Site.
  • To develop new products and services.

e) Legal Compliance

  • To comply with applicable laws, regulations, and contractual obligations.

3. How We Share Your Information

We value your trust and do not sell or rent your personal information. However, we may share your data under the following circumstances:

a) Service Providers

We may share your information with third-party providers who assist us in operating our business, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and logistics companies
  • Email marketing platforms

b) Legal Obligations

We may disclose your information if required by law or if we believe in good faith that such action is necessary to:

  • Comply with legal obligations or court orders.
  • Protect our rights, property, or safety.

c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Cookies are small files placed on your device to improve your experience. We use the following types of cookies:

a) Essential Cookies

Necessary for the operation of the Site, such as enabling you to complete transactions.

b) Performance Cookies

Used to analyze how visitors interact with our Site and improve functionality.

c) Marketing Cookies

Help us deliver targeted advertisements based on your browsing behavior.

Managing Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience on our Site.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Security

We take reasonable technical, administrative, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Portability: Request access to the personal data we hold about you.
  • Correction: Request that we update or correct inaccuracies in your personal data.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Opt-Out: Opt out of receiving marketing communications from us.

To exercise any of these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective immediately upon posting the updated policy. Please review it periodically.

11. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us:

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